We are committed to providing our customers with the best possible rides within their suburban locations. We have established reasonable competitive rates and offer flat rates to and from the airports and to the newly expanded Chicago Loop area. Our dispatch service also offers Corporate Preferred Programs, Schools Programs, Hotel Programs, Event Programs, support of Community Senior Programs as well as community involvement.
We welcome your feedback, both positive and negative, as well as any other ideas you can give us to improve the quality of our services. We can utilize your suggestions to aid our driver resource department to help them to maintain the standard our customers have come to expect. Please feel free to explore the other portions of the American Taxi Dispatch, Inc. web site so you can gather all the information you feel you need for choosing your taxi provider. If you can’t find the information you looking for there, please contact us. We firmly believe that the more you know, the more likely you will choose to ride with American Taxi Dispatch, Inc.
We appreciate all the business you have given us through the years that has made American Taxi Dispatch, Inc. the most successful Suburban Dispatch Service in the United States. We hope this relationship will continue for years to come.
History
American Taxi Dispatch, Inc. was established in 1975 with one taxi and two drivers in Northbrook. It was created to fill an apparent void in the service area of Chicago suburban taxis. With a commitment to serving customers needs as the biggest priority, the company has seen a steady growth to over 800 cabs, and over 36,000 dispatched orders a week. It is the largest Suburban Dispatch Service in Illinois.
American Taxi Dispatch was the first dispatch service to:
- Offer credit card payments
- Locate suburban taxis close to the airport for quick airport pick up service
- Computerize dispatch
- Utilize automated call taking to reduce “On Hold” time
- Create Online Ordering direct to dispatch
The independently owned and operated taxicabs
American Taxi Dispatch, Inc. provides dispatch and support services to independently owned and operated taxis. Vehicles may be individually owned or part of an independently owned fleet. Each taxi pays a fee for dispatch services, driver resources, support, and processing.
American Taxi Dispatch, Inc. does not own the taxis. Each vehicle is responsible for meeting the licensing requirements of the municipality where it is registered, including required safety inspections.
Our dispatch service follows applicable municipal guidelines and standards for driver accountability, rates, vehicle appearance, cleanliness, and customer comfort.
We also coordinate transportation programs for corporations, schools, hotels, and designated public locations. In addition, our taxis participate in various municipal senior taxi discount programs and follow the requirements and guidelines established by each program.